Patient Information

Your First Visit

Please arrive approximately 10 minutes early so that you have enough time to complete our New Patient form. 

Initial Examination

At your first examination, your dentist will start by reviewing your dental and medical history, then completing a comprehensive dental exam. The examination will include a thorough inspection of your teeth, gums, bite and jaw. Any required x-rays and oral cancer screening may also be done.

Treatment Plan

Based on your history and examination, your dentist will create a long-term customized dental treatment plan for you. He or she will also dedicate time to answering any questions you may have about your treatment options and overall dental health.

Office FAQS

Read the FAQs to learn more about what you can expect at Prairie Mall Dental Clinic. 

• What features does your clinic offer?

  Our clinic offers a number of features, including:

  • Convenient Locations & Hours 
  • Short Wait Times 
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Automated Appointment Reminders
  • Free Onsite Parking

  Learn More About Our Practice

• How can I book an appointment?

  Please contact our office during our regular business hours to book an appointment at Prairie Mall Dental Clinic.

• How do I cancel or reschedule an appointment?

  To cancel or reschedule an appointment, please call us. Please notify us about any change of plans as soon possible, so the appointment space can be offered to another patient.

• Do you offer appointment reminders?

  You will receive automated phone, text or email appointment reminders from us in the days before your appointment. If you need to reschedule or cancel an appointment, please call us as soon as possible to let us know.

• Do you provide services in any languages other than English?

  Yes, our office is also able to provide dental services in French.

  If you have a language preference, please advise us when booking your appointment.

• Does your clinic have on-site parking?

  Yes, free onsite parking is available for all our patients. You can also easily reach us via public transit.

Insurance & Payment Methods

At Prairie Mall Dental Clinic, we believe finances should never stop you from getting the dental care you need and deserve. We'll guide you through our options for payment, financing and direct billing to insurance companies.

• Direct Billing to Insurance

  We offer direct billing to most insurance plans. For your convenience, we can electronically submit your insurance claim, meaning reimbursements happen faster without the need for signatures or paper forms.

  Our administrative team can help you understand your insurance plan better. They can also send estimates to your insurance company before beginning any major treatments. 

  Please bring your insurance plan information with you to your appointment.

• Payment Methods

  You are responsible for any amounts not covered by insurance or co-pays. These must be paid at the time of your appointment. 

  We accept payment by debit, cash and most major credit cards.